Speaker Profile: Dr. Brian Goldman
Dr. Goldman offered up a medical providers perspective on medical error. Drawing from his early experience as a cardiology resident, he talks about some of the errors he’s made in his career, along with the subsequent learning experiences. The fear of being seen as a ‘high-maintenance resident’ was one of the root causes of those mistakes. Dr. Goldman gave a refreshing and candid discussion on errors from the doctors side of patient care. Dr. Goldman also gets into the complexity of technology, discussing the productivity pressure it puts on practitioners. Looking at the set processes occurring within healthcare facilities, Dr. Brian Goldman draws attention to the natural human tenancy to cut corners. Geography is key within the facility, often influencing how a patient is treated. He comes the conclusion that technology is a double-edge sword; yes it has the potential to improve treatment, but at the same time, the added pressures that come about due to the new outlook on productivity brings about an increased risk to patients.“Do You Remember?”
The fundamental problem noted by Dr. Goldman is the defensive side of mistakes. The medical community tends to shy away from discussing them, which results in those administering treatments having an added fear. They don’t want to be seen as the only one who make mistakes. Brian argues learning can’t occur without discussion.“Doctors make mistakes. Can we talk about that?”