NSB Logo Paul Pelletier Paul Pelletier

Paul Pelletier

Speaker

Vancouver, British Columbia, Canada

Real Solutions for Workplace Culture, Respect & DE&I

Paul Pelletier and his ground-breaking work in workplace respect, bullying and conflict management is transforming workplaces all over the globe. In his provocative, inspiring and always entertaining talks, Paul shares powerful stories that leave audiences laughing and determined to take action to stop bad behaviour at work.

Keynote Speeches

Virtual Keynotes & Webinars
Contact us for more information about this speaker & their virtual presentations. Click here for some of the most popular formats for virtual events.
Workplace Culture and (Dis)Respect

Disrespect happens. No matter how we reinforce expectations for workplace respect, every workplace encounters those who behave badly. If ignored or handled poorly, bad behaviour can devastate a project, team or organization. If handled early and effectively, relationships and workplace culture will be enriched. Fortunately, there are many proactive and preventative measures that everyone can take to effectively end workplace disrespect.

Key Takeaways:
• Understand the fundamentals of disrespectful workplace behavior to better distinguish disrespectful workplace behavior from normal workplace interactions.
• Develop an action plan for addressing and managing disrespectful workplace behavior.
• How to approach disrespectful workplace behavior more strategically and within the context of organizational policies.

Paul is captivates his audiences by humorously and openly speaking about the “elephants in the room” that ruin our workplaces by creating chaos, intimidation, fear, and dysfunction.

Stopping your Workplace Bully

Research shows that 70% of workers have been impacted by workplace bullying. Bullying poisons the work environment. Its impact is enormous: chaos; disengagement; loss of creativity and productivity; and sick leave, benefit and turnover costs. It not only creates dysfunctional workplaces, but also impacts your personal and your organization’s reputation and bottom line. Paul offers proactive, practical, easy-to-implement measures that everyone, regardless of role and influence, can take to prevent and stop workplace bullying. 

Key Takeaways:
• How to distinguish workplace bullying from normal workplace interactions.
•Techniques for approaching workplace bullying more strategically and within the context of organizational policies.
• A framework for developing an action plan for addressing and managing workplace bullying.

Paul is captivates his audiences by humorously and openly speaking about the “elephants in the room” that ruin our workplaces by creating chaos, intimidation, fear, and dysfunction.

Fierce Conversations

Conflict happens. It is inevitable. If ignored or handled badly, conflict can devastate a project, team or organization like a wildfire. If handled early and effectively, relationships and workplace culture will be enriched. Innovation and team engagement improves. It takes skill to effectively avoid destructive arguments, clarify misunderstandings, deal with disputes, and repair relationships. Simply put – conflicts require fierce conversations.

This keynote provides attendees with tools and strategies for approaching and resolving disputes before they become full-blown conflicts. Learn how to assess the situation early, maturely and how to change the context of the conversation. 

Key Takeaways:
• Enhanced conflict management skills and awareness.
• How to develop an action plan for addressing and managing workplace conflicts.

Inspiring by Including | Reboot your Workplace Culture

Organizations need both diversity and inclusion to be successful. Diversity means all the ways we differ. Inclusion in­volves bringing together and harnessing these diverse forces and resources, in a way that is beneficial. Inclusion puts the concept and practice of diversity into action by creating an environment of involvement, respect, and connection-where the richness of ideas, backgrounds, and perspectives are harnessed to create business value. The educational goal of this presentation is to broaden participant’s awareness of inclusion and its positive impact on employees and organizations.

Key Takeaways:
• The skills needed to approach inclusion more strategically and within the context of organizational policies.
• Effective strategies for implementing inclusion programs.
• How to develop an inclusion initiative for their organization.

Platform Plus Presentations

Unique formats and ways to connect with audiences.
Effectively Dealing with Disrespect
This workshop helps professionals use direct conversations to take the initiative to confront the problem. Critical to disrespect management, participants will develop strategies for changing the context of conflicts from negative to positive, from disrespectful to appropriate. Participants will learn how to turn a disagreement into an opportunity to provoke learning and enrich relationships. Lastly, the workshop will cover how to create lasting solutions to conflict and tips for sticking to them. More specifically, it will enable participants to enhance their communication skills and awareness for: Addressing bad behaviour. having difficult conversations, tackling tough behavioural challenges, improving listening skills, and enriching relationships and workplace culture.
Building a Workplace for Everyone – A Diversity and Inclusion Primer
Creating a sense of belonging is essential to success. This workshop helps professionals improve their awareness of diversity and inclusion to improve their culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation. They all belong and they all want to feel included. – by expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful. More specifically, it will enable participants to enhance their diversity/inclusion awareness and improve their workplace culture that will lead to: Improving the patient experience and attracting new patients, providing better patient care, increasing employee satisfaction and retention, and fostering problem-solving skills.
Workplace Culture – Moving your Workplace from Stressed to Blessed
Diversity extends beyond race or ethnicity, religion, culture or newcomer status to include factors such as geography, language, politics, gender, beliefs, economic status, abilities, skills and interests. A diverse workplace reflects our communities. Diversity intelligence, just like emotional intelligence, can be leveraged to enhance office culture, improve employee engagement, support patients and foster innovation. This workshop helps professionals use diversity intelligence to improve their culture and success. People from different backgrounds, cultures, countries, sexes, ages have different approaches to communication, motivation and idea creation – by expanding your awareness of diversity, you can create as much opportunity for patients and staff to feel comfortable, cared for, empowered and respectful. More specifically, it will enable participants to enhance their diversity awareness and implement effective diversity programs in their workplace for: Improving the patient experience and attracting new patients, providing better patient care, increasing employee satisfaction and retention, fostering problem-solving skills, and promoting organizational values more fully.
Fierce Conversations – How to Strategically Manage Conflicts
Conflict can be avoided if steps are taken early in a discussion to diffuse anger and facilitate communication. Furthermore, by applying a series of thoughtful steps and tools, most conflicts can be resolved effectively. Critical to success is learning how to engage early, using skills to resolve the conflict and avoid escalation. The focus of this workshop is on providing professionals with tools for approaching and resolving disputes in the early stages, before they become full-blown conflicts. Participants will learn how to assess the situation early, maturely and how to change the context of the conversation. This workshop will enable participants to understand how to effectively reduce and manage conflicts and have conversations to resolve them. More specifically, it will enable participants to enhance their conflict management skills and awareness for: Proactively engaging to reduce conflicts, addressing disagreements with both patients and staff, having difficult conversations with patients and staff, tackling tough challenges, improving listening skills, enriching relationships and workplace culture, and changing the context of conflicts from negative to positive.

Audience reviews:

  • Paul is an excellent speaker and engages his audience in a collaborative learning exercise. He is highly articulate and his legal training was very helpful in making complicated legal issues easy to understand. He has an easy-going yet knowledgeable approach. Very funny and good listening skills. He is passionate, effective and delivers a very powerful message.

    - Associate Professor of Business, Penn State, USA
  • I found the presentation on bullying on projects particularly inspiring yet of considerable practical value…Paul’s passion for this subject matter transcended his presentation and manifested well in his ability to model the principles discussed…His personal experience as a victim of bullying was delivered with honesty and credibility, and was well received by the audience. I would not hesitate to highly recommend this presentation to any organization!

    - CEO of Greybeards Inc.
  • It takes courage to speak up and denounce bullying and it takes competence to speak about bullying. Paul Pelletier has both. Personal experience and extensive research are coupled in his presentation. Paul provides both insight and practical information. With skills, poise and empathy he guides his audience to recognize bullying in all its forms. For many, his presentation will be the first step towards awareness, healing and action.

    - PMI Ethics Member Advisory Group
  • Paul was spot-on in his presentation. I appreciated his professionalism, energy, humour, intelligence, knowledge, extraordinary skills and ability to synthesize a very complex topic into a dynamic, relevant and cohesive whole package. This was a courageous presentation delivered with laser-focus and I was personally impacted to the point of tears. It was just what we needed right now. All I can say is that every organization should engage you!

    - Chair of Information, Sciences, and Technology — Penn State, USA
  • The Keynote Presentation you gave this morning was absolutely outstanding and, in my opinion, the best Keynote we've ever had at CWCC. I was bowled over and people spoke about it all day long. It's a pleasure and an honour to know you. Cheers and thank you so much for elevating the conference by providing such amazing content in an incredibly authentic and meaningful way.

    - President, Canada West Coast Chapter of PMI

Speaker Biography

Specializing in workplace respect, diversity and inclusion, leadership, and conflict management, Paul shares powerful stories that leave audiences inspired to build respectful, inclusive workplaces where both staff and patients/clients thrive.

Paul previously served as the Chair of Diversity and Inclusion at the Attorney General Of BC – Legal Services Branch, and is a member of the Métis Nation of BC and the LGBTQ+ community.

Through his provocative, insightful, and entertaining keynotes and workshops, Paul uses his skills and experiences as a corporate lawyer, manager, and business leader in his work to help organizations navigate organizational success. He is also the author of two books, including The Workplace Bullying Handbook.

Paul’s former clients include Intel, AT&T, American Airlines, Georgia Main Food Group, Hollyburn Properties, Cora, universities, law firms, Project Management Institute (PMI) chapters, and numerous dental organizations and professional associations. He has presented at conferences all over the world including Dubai, Switzerland, Italy, England, and throughout the United States and Canada. He is fluently trilingual and can offer keynotes and training in English, French and Spanish.

Paul has impacted audiences ranging from technology industry leaders to dentists, and from human resource professionals to project managers. He also provides half-day workshops and master classes on all his topics.